Hotline

Knowing that a personal conversation is much better than a speech announcement for solving technical problems, when you call the Rutenbeck hotline, you will be directly connected to a qualified person and not with a computer.

Personal advice:

 

For quick personal advice and technical support feel free to call the Rutenbeck hotline at the following times:

Monday to Friday 
between 07:30 a.m. and 12:00 p.m.
between 12:30 p.m. and 15:00 p.m.

 

Technical Support:
+49 23 55 82-111

technical.support(at)rutenbeck.de

 

Commercial Support:
+49 23 55 82-137

commercial.support(at)rutenbeck.de

 

Service-Center:

 

If you should have a Rutenbeck product, which does not work properly anymore, our service center will help.
Send the defective product to:


Wilhelm Rutenbeck GmbH & Co. KG
Service-Center
Niederworth 1-10
58579 Schalksm├╝hle
Germany


Within short period of time, you will receive an estimate to decide whether a repair makes sense or not.Of course, defective devices which are still within the guarantee period will be replaced free of charge.

 

Wilhelm Rutenbeck GmbH & Co. KG | contact | imprint | general terms and conditions